Resvevents – Track and Monitor Contract Journey in the Truck Industry

Abstract

In the truck industry, tracking a contract's journey from reservation to receipt and monitoring key fields for changes during this process. 

In many countries, especially in the West, self-moves involving truck rentals and moving supplies are common. People prefer this approach due to its cost-effectiveness, flexibility, and the convenience of managing the move on their terms. However, in India and other South Asian countries, the scenario is quite different due to the availability of cheap labor costs, challenges in urban infrastructure, complicated vehicle rental logistics, etc. This paper talks about a process that involves self-moves.

To secure equipment – Trucks, Trailers, or Tows- for their relocation, individuals utilize the moving company's website, app, or customer service to make online reservations. Alternatively, they may visit the company's stores to acquire equipment or purchase relevant items to facilitate their move. The reservation is made by choosing the type of equipment. Along with that, the customers may need some moving supplies like boxes, tapes, etc. Sometimes, they must rent utility/applicable dollies to help with their move. Subsequently, situations may arise where there is a necessity to change an existing reservation, which could involve adding additional items, swapping an already booked truck or trailer for a different model, obtaining upgraded insurance coverage, or modifying the pickup location. Many reasons could lead to the need for these adjustments, such as changes in plans, evolving requirements, or unforeseen circumstances.