Babu Dodda, Sarath, Srihari Maruthi, Ramswaroop Reddy Yellu, Praveen Thuniki, and Surendranadha Reddy Byrapu Reddy. “Conversational AI - Chatbot Architectures and Evaluation: Analyzing Architectures and Evaluation Methods for Conversational AI Systems, Including Chatbots, Virtual Assistants, and Dialogue Systems”. Australian Journal of Machine Learning Research & Applications 1, no. 1 (June 25, 2021): 13–20. Accessed July 7, 2024. https://sydneyacademics.com/index.php/ajmlra/article/view/17.